Symptoms:
When attempting to create a Skype meeting within Microsoft Outlook I am receiving the following error:
"The request failed. Please try again. Make sure that you are signed into Skype for Business."
Workaround:
It seems to be pertaining to the auto complete cache. clearing this cache using one of the following methods listed below:
- manually clearing it from the outlook options menu --> mail --> Empty Auto-Complete List
- Or by starting outlook with the /cleanautocompletecache switch.
- Or to create the following registry key:
- Subkey location: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync\AddinPreferenceDWord
- Name: RecipientResolutionMode
- Value data (decimal): 2
It has resolved it on the few user that have been having this issue.
nice
ReplyDeleteWhat version of Outlook/Office were you running?
ReplyDelete